Fitness

From Class Pass User to a Monthly Unlimited Member

Two words for you… Recurring revenue.  We all want it. We know it’s good for our business. We know memberships and the subscription economy is where it’s at. BUT commitment is hard. What can you do to convert your class package users to members? Here are three things to try.  Don’t make them commit Consider … Continued

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Product Tips

How to turn an automated Facebook Messenger response into a 2-way conversation

Provide Immediate Customer Support on Facebook using Automated Facebook Messenger responses and FrontdeskAI Your customers are reaching out to you via phone, email, text message, in person, Instagram, Facebook, Google Reviews, Yelp Reviews, Trip Advisor, etc. As a business owner, it can seem impossible to provide a timely response across multiple channels. Optimize your Facebook … Continued

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Product Tips

The Biggest Problem With Call Centers, And How You Can Fix It

If you’re considering a call center or already have a call center service in place, there is no doubt you understand the value of 24/7 customer support and the challenges that come with scaling that support internally. Up until recently, a call center appeared to be one of the only options for external support. Depending … Continued

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Product Tips

Beyond The Technical Jargon: What does “AI” really mean for you and your business?

As of late, Artificial Intelligence (AI) has become a buzz word in the tech industry. Whenever I hear the term I think back to the days of watching the movie Smart House on the Disney Channel. Now, I’m having nightmares that a robot is going to try to control my life. Before my dreams turn … Continued

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