Fitness

Missed calls never happen

Your instructors are teaching a class. You’re checking customers into a class that’s about to start. A new customer is calling with questions about spin classes. But you’re not worried because you know if you miss the call, Sasha will be there to handle all of this for you.

Meet Sasha, one of the most advanced artificial intelligence assistants, created just for small businesses. Sasha makes sure that you never miss a call again. Customers get unlimited attention, questions are answered, requests are granted. Class registrations and private sessions immediately appear in your booking software and you’re all set. Simple as that.

Say goodbye to repetitive tasks

There are lots of tasks that are simple, but you still have to tackle them—day in and day out. Callers ask if you provide a particular class or service, if you’re open late, if someone is available, whether you have any cancellations. This takes time and can distract you from the clients you’re working with. We take care of all of those tasks for you, so that you can focus on the things that matter.

Allow your instructors to focus on teaching

You run a facility where you may not have a full-time receptionist. As a result, in addition to asking instructors to come in before and after their class to setup, check customers in, clean up, and wind things up, you ask them to answer the phone, provide directions, etc. Every additional task takes away from time the instructor could spend with customers. Instructors get stressed and customer experience suffers. With Frontdesk AI, instructors no longer have to worry about answering the phone when they’re teaching or busy otherwise. Sasha has them covered.

Setup and maintenance requires no effort

You weren’t trained to do tech support, nor should you have to. We can set up frontdesk.ai within a single day, so we don’t interrupt your business. Yes—you heard us right. One day.

You run a facility where you may not have a full-time receptionist. As a result, in addition to asking instructors to come in before and after their class to setup, check customers in, clean up, and wind things up, you ask them to answer the phone, provide directions, etc. Every additional task takes away from time the instructor could spend with customers. Instructors get stressed and customer experience suffers. With Frontdesk AI, instructors no longer have to worry about answering the phone when they’re teaching or busy otherwise. Sasha has them covered.

We’re the “best” version of you

We understand that people call in sick. Or forget details when they’re rushed. Or let’s face it, they may just be having a bad day. We are the second pair of hands, the attentive ear, the sympathetic voice—and we’ve got an endless amount of time to make sure that your clients’ questions are answered and they’re delighted with the attention they receive. Best of all, we can scale to whatever size team you need. We are capable of servicing 2, 5, 15 clients at the same time. Our job is to make you look good.

We know that there isn’t a “standard” customer

Some clients are always late. Others have special situations—which requires additional time. If a client asks a question she has never heard before, a human AI trainer is available to answer that question, around the clock. This information is shared with Sasha, so she can answer the question the next time. She also remembers which sessions your clients prefer—and who they like to see. Sasha memorizes all of those little details, six months after the initial “hello.”

Our conversations are always tailored to your brand ‘voice’

Your business is you. And you have a personality—a particular style, a unique voice that sets you apart. We know that is important, so we teach Sasha to talk just like you would.
She can sound like this:

Thank you, Ms. Cotton. We truly appreciate your business. We will see you again on January 2. If you need anything before then, do not hesitate to contact us.

We optimize your schedule

Forget having to call dozens of telephone numbers to remind clients about their appointments. Sasha does that for you. And as soon as a client cancels, she reschedules so you don’t have vacant time slots. Sasha can handle a variety of workflows—whether that means booking Groupon promotions, parallel appointments, collecting credit card information in advance of appointments or managing different cancellation policies. Sasha also handles all pre-appointment instructions for customers. Is an employee running late, while your customer waits outside a locked door? Sasha can immediately alert you or your employees via text or email. Are you plagued by sales calls—Sasha can screen those for you so you don’t have to pick up the phone.

Testimonials

“Frontdeskai’s system is truly revolutionary. It works flawlessly and is a perfect example of the magic of cutting-edge technology. Brilliant and highly recommended.”
– Holden H.
“I like knowing that our clients are always taken care of, and that we aren’t missing any potential new clients.”
– Shannon K.
“My business is a boutique. I really don’t need a full time receptionist at this point, so Frontdesk AI solves my problem. My problems have been solved!”
– Anna Marie W.