The Support You've Been Craving
Three Steps to Peace of Mind
Tell us about your business
Share booking policies, your brand voice, answers to FAQs.
Forward missed calls
Setup call forwarding and install your Web Chat so Sasha can start helping!
Sync with booking software
Grant Sasha access to your booking software so she can keep it updated.
Say goodbye to missed opportunities
Sasha turns missed calls into opportunities. Instant responses that allow clients to initiate and drive the conversation by asking “How can I help you?”. Sasha understands natural human language and provides empathic responses around-the-clock that will embody the personality of your favorite staff member.
Delegate front desk tasks to your new assistant
Available 24/7 and handles any number of incoming calls all at once, with a personalized experience for returning clients
- Manage appointments and class registrations
Simple and complex (multiple services and people)
- Scheduling customizations
1,000’s of customizations available to fit your business
- Handle common scenarios
Running late, Appointment and Class availability, etc.
- Enforce booking policies
Reschedule and cancellation windows and fees, etc.
There are no hard questions for Sasha
When Sasha doesn’t have the answer – she works with our AI Trainers to figure it out. That means less staff intervention, more time to focus on you and your business. If both Sasha and our AI Trainer don’t know the answer, she will reach out to the business via text or email to make sure she gets it right. Once she gets the answer, she knows it and will use the response moving forward. You won’t have to tell her twice. A life-long learner that will never quit on you.
Sasha can handle any scenario your business needs
You might be curious about the conversations we’re handling. With our live dashboard, grab some popcorn, sit back, and watch Sasha deliver amazing customer service.
Your website is the virtual front door of your business. Is there someone there to greet them? Our web chat feature gives your customer service no matter where they are.
Collect Payment Info
We send a secure link collecting payment information within your booking platform. Capturing payment when your customers are ready to buy.
Custom Booking Instructions
Ask new clients specific questions prior to booking an appointment so you can ensure clients schedule what works best for them.
Ask specific questions and gather info about your clients, such as location or referral source, prior to further engagement via chat.
Have a promotion you’re running? Send up to 1,000 custom promotional text messages to a targeted set of clients, with automated follow-up.
Stay on top of everything
Want to see Sasha in action? Open your live dashboard and watch Sasha handle conversations like a pro.
Automatically discovers why your customers are calling in. Then sends you a summary email.
Monthly reports that can provide insights on your sales flow, operations, and top questions your customers have.