The Support You've Been Craving
Three Steps to Peace of Mind
Tell us about your business
Share booking policies, your brand voice, answers to FAQs
Forward missed calls
Setup call forwarding and install your Web Chat so Sasha can start helping!
Integrate booking software
Grant Sasha access to your booking software so she can keep it updated
Say goodbye to missed opportunities
Sasha turns missed calls into opportunities. Instant responses. Allows guests to initiate and drive the conversation by asking “How can I help you?”
Start delivering world class guest experiences
Available 24/7 and handles any number of incoming calls all at once, with personalized experience for returning clients
- Manage appointments and class registrations
Simple and complex (multiple services and people)
- Scheduling customizations
1,000’s of customizations available to fit your business
- Handle common scenarios
Running late, Appointment and Class availability, etc.
- Enforce booking policies
Reschedule and cancellation windows and fees, etc.
There are no hard questions for Sasha
When Sasha doesn’t have the answer – she will reach out to the business via text or email to make sure she gets it right. Once she gets the answer, she knows it and will use the response moving forward. You won’t have to tell her twice. A life-long learner that will never quit on you.
Sasha can handle any scenario your business needs
You might be curious about the conversations we’re handling. With our live dashboard, grab some popcorn, sit back, and watch Sasha deliver amazing customer service.
Your website is the virtual front door of your business. Is there someone there to greet them? Our web chat feature gives your customer service no matter where they are.
Collect Payment Info
We send a secure link collecting payment information within your booking platform. Capturing payment when your customers are ready to buy.
Custom Booking Instructions
Ask clients specific questions prior to booking an appointment so you can ensure clients schedule what works best for them
Ask specific questions and gather info about your clients prior to further engagement via chat
Have a promotion you’re running? Send up to 1,000 custom promotional text messages to a targeted set of clients, with automated follow-up
Stay on top of everything
Want to see Sasha in action? Open your live dashboard and watch Sasha handle conversations like a pro.
Automatically discovers why your customers are calling in. Then sends you a summary email.
Monthly reports that can provide insights on your sales flow, operations, and top questions your customers have.
Sync with your favorite booking software
Sasha automatically syncs with your booking software. She pulls information and makes changes to your schedule without you having to lift a finger. Fewer clicks in your software equals more time back in your day.